Associate Ecommerce Manager

Job Description

Posted on: 
December 29, 2021

Job  Objective:

   The Associate e-Commerce Manager provides overall support to e-Commerce  Manager and leads specific projects tied to developing Amazon and other  Consumer e-Commerce sites to grow sales of the VELCRO® Brand Consumer  Products.


Primary  Responsibilities:

   Assist in management of Amazon accounts in NAM as needed, including: Amazon  Advertising campaigns, A+ Content, customer review monitoring and reporting,  and promotional opportunities (Lightning Deals, Bundles, etc.)
   Prepares reports and analytics for Amazon accounts. Create bi-weekly,  monthly, and quarterly reports on account performance; translate insights  into dashboards, graphics, and summaries to share with management
   Support global markets including Australia, Mexico, and Canada by  supporting direct to consumer sales on Amazon Seller Central, Shopify and  eBay, monitor stock levels and create sales reporting
   Align with supply chain team on demand planning; prepares and provides  monthly forecasts
   Support customer service and Accounts Receivables teams with chargeback  investigations and Amazon compliance requests
   Salsify: Assist with consumer PIM software. Work with product development  and supply chain to ensure product data is complete and up-to-date. Create  custom digital catalogs, automatic exports and channels as requested by  users
   Work with the sales team and e-Commerce manager to develop and support sites for customers
   Provide deployment and coordination support of new content based on the  needs of Amazon and other sites in global regions, including  translation & localization.
   Other duties may be assigned or required for the performance of this  position.

Job Requirements

Minimum  Qualifications:

   Bachelor’ s degree in a related field
   3+ years’ experience managing an Amazon vendor or seller account
   Expert knowledge of Amazon landscape (Amazon SEO, FBA, AMS)
   Solid understanding of e-Commerce B2C systems
   Strong tactical knowledge and experience specializing and selling through  Amazon Vendor Central and/or Seller Central platforms
   Knowledge of content management systems (Salsify) (a plus)
   Knowledge and experience with WordPress, Shopify, Google Analytics
   Strong Excel and PowerPoint skills as well as ability to understand and  extract business KPIs for various presentation and reporting
   Propensity for analytical and detail-oriented thinking
   Excellent presentation skills
   Demonstrated ability to work in teams and to work cross functionally

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